Business Analyst

Job Description

The Business Analyst will be responsible for creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and exhibiting personal leadership at all times. 

The Business Analyst will collaborate with internal BENZAIT team members, the Client, and third-party vendors to ensure projects are completed on-time, within scope and budget and that all deliverables have a quality of excellence.

Plan on hitting the ground running and sharpening your talent for prioritizing and multitasking-and for sharing vital analytical skills. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in

General Responsibilities

• As a Business Analyst, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and exhibiting personal leadership at all times
• Exercise responsibility for one or more components of a consulting engagement for a client
• Support or drive data-driven identification and analysis of solution requirement
• Work with client and third-party vendor stakeholders to manage project planning processes, project requirements, roadmaps.
• Facilitate workshops with clients to elicit requirements as the basis for creating business requirements documents and user stories
• Understand technical challenges, and work with the teams to prioritize and resolve issues.
• Conduct user acceptance testing and issue tracking / resolution
• Support solution change or enhancement requests
• Prepare and deliver solution training workshops and collateral for clients
• Perform other project tasks as needed, such as competitive research, storyline development, and report preparation (e.g., acceptance, QA)
• Develop a profound understanding of BENZAIT’s culture of excellence and be in accordance with our principles of clarity, concision, and completeness. 
• Retain the status of your projects, drive visibility on progress, dependencies, risks, and issues, and manage communication of project status with internal and client leadership, and other stakeholders.

Qualifications

• Bachelor's Degree in business administration, Information Technology, or a related field (or 3 + years of related work experience).
• Proficiency in business analysis methodologies, tools, and techniques.
• Ability to work collaboratively with cross-functional teams and diverse stakeholders.
• Knowledge of data analysis and visualization tools (e.g., Excel, Tableau, Power BI). 
• Relevant certifications (e.g., CBAP, CCBA, PMI-PBA) are advantageous.
• Personal leadership and a desire to create a culture that enables exceptional outcomes

Education, Knowledge, Skills and Abilities Required:

• Experience in technology consulting, professional services, or solution development projects within the Healthcare industry
• Demonstrated understanding of Google Cloud-based services, cloud computing emerging technologies or related technical fields.
• Strong technical acumen with the ability to quickly learn and understand the technical context of projects, and to meaningfully contribute to technical discussions related to projects.
• Excellent analytical, communication, organizational, and prioritization skills.
• Excellent time management skills and ability to operate in a fast-paced environment with changing priorities and deadlines.
• Proven ability to help teams prioritize multiple work streams.
• Extensive experience analyzing product and/or technical plans, with the ability to identify success metrics, risks, and dependencies.
• Familiarity with data, data architecture, modeling, trends analysis, statistics, and program evaluations.
• Proven experience with data analysis using various scripting languages, tools, and/or platforms.
• Willingness to travel as needed

 Education, Knowledge, Skills and Abilities Preferred:

• Experience working in a Healthcare environment or with clients in Healthcare and preferably with Providers
• Previous work experience within an Agile or similarly organized environment
• Experience with a range of business process modeling and improvement, quality assurance, software development life cycle (SDLC), and agile project management (JIRA) tools
• Experience working with artificial intelligence in a healthcare environment.
• Experience with healthcare integration utilizing HL7 FHIR API.
• Experience implementing statistical modeling, advanced analytics, and business intelligence.
• Experience with machine learning tools (e.g. AutoML, BigQuery).
• Experience in Java, C++, Python, SQL, R, and/or Tableau.